Sinai OrthodonticsPrivacy Policy
Last Updated: September 9, 2025
Sinai Orthodontics (“we,” “us,” or “our”) respects the privacy of our patients and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.sinaiorthodontics.com or interact with us through mobile or other channels. Please read this policy carefully. If you do not agree with the terms, please discontinue use of the Site and related services.
Privacy Notice – SMS Communication Compliance
We value your trust and are committed to protecting your personal information. Specifically:
- No mobile information will be shared with third parties for marketing purposes.
- Your mobile number will never be sold, rented, or disclosed for promotional use by outside parties.
Data Collection and Use
We may collect personal information such as your name, email address, phone number, and other details when you provide them through our website, forms, or communication channels. If you provide your mobile number, you consent to receive SMS messages about appointments, treatment updates, and occasional practice updates.
Consent and Opt-In for SMS Messaging
By providing your mobile number, you agree to receive SMS messages from Sinai Orthodontics. Message frequency may vary. Standard message and data rates may apply. You can opt in via:
- Online or in-office forms
- Patient portal opt-in checkboxes
- SMS double-confirmation (if applicable)
Opt-Out Policy
To stop receiving SMS messages, you may:
- Reply “STOP” to any message
- Email us at hello@sinaiorthodontics.com
- Update preferences in our patient portal (if available)
What Information We Collect
We may collect:
- Personal Information: Name, email, phone, address, and demographic info (age, gender, etc.)
- Device Information: IP address, browser type, OS, device ID, access times, and page visits
- Mobile Data: Device model, operating system, and location (if enabled)
- Third-Party Info: Information shared via connected services, such as scheduling or payment platforms
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Deliver orthodontic care and treatment plans
- Communicate updates and important reminders
- Improve our services and patient experience
- Respond to inquiries and process billing
- Fulfill legal and administrative requirements
Disclosure of Information
Your data may be shared only as follows:
- With trusted service providers who help us deliver services (e.g., text messaging platforms, web hosting)
- As required by law, to comply with legal obligations or protect rights and safety
We do not sell or rent your information, and we never share your mobile number for marketing purposes.
International Transfers
If data is transferred outside your country, it will be protected in accordance with applicable privacy laws.
Your Data Rights
You may have the right to:
- Access, correct, or delete your data
- Limit or object to certain data uses
- Withdraw consent
- Request a copy of your information
To exercise these rights, email us at hello@sinaiorthodontics.com.
Data Security
We use industry-standard safeguards—technical, physical, and administrative—to protect your personal data. While we do our best to secure your information, no method of transmission is 100% secure.
Data Retention & Deletion
We retain your data as long as necessary to provide services or as legally required. To request removal of your data, email hello@sinaiorthodontics.com.
Changes to This Policy
We may update this Privacy Policy at any time. Any updates will be posted on our website and noted with a new “Last Updated” date. Continued use of the website constitutes your agreement to any changes.
Contact Us
If you have any questions or concerns about this policy or your data, please contact us:
Sinai Orthodontics
12930 Ventura Boulevard, Suite 22-6B
Studio City, California 91604
hello@sinaiorthodontics.com